Retail Sales Director
2 weeks ago
Join Our Team at Monki
We're seeking a highly motivated and experienced Commercial Experience Manager to join our team at Monki. As a key member of our retail team, you'll play a crucial role in delivering exceptional customer experiences and driving sales performance.
Responsibilities
- Lead Store Operations
As a Commercial Experience Manager, you'll oversee store operations, including managing stock levels, inventory, and visual displays to maximise selling opportunities.
Develop and Train Your TeamYou'll recruit, manage, and develop your team of sales assistants to achieve excellent standards of service and support them in delivering exceptional customer experiences.
Analyse and Improve Store PerformanceAnalyse selling information and take responsibility for the visual direction of the store, using insights to improve store performance and drive sales growth.
Requirements
- Customer Service Expertise
You must have prior retail or customer-facing experience and a strong understanding of what makes a great customer experience.
Visual Merchandising SkillsExperience working with visual-merchandising guidelines, including window display and mannequin styling, is essential.
Results-Focused MultitaskerYou're results-focused and enjoy multitasking, with a proven track record of delivering high standards of VM that is both commercial and inspirational.
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