IT Support Specialist for Aalborg Office

1 month ago


Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

Ocuco is a dynamic and expanding international software company that develops comprehensive optical products. The Irish-owned business offers careers nationally and internationally, with offices in the UK, Italy, France, Spain, Australia, Canada, China, Scandinavia, the Netherlands, and the USA.

We are seeking a Professional Service Supporter to join our Global and local Operations team in Aalborg, Denmark or Dublin, Ireland. This role offers an exciting opportunity for a technically gifted Danish speaking technician with an IT related degree to provide technical support services, training, and installation of our software on customer sites.

The ideal candidate will have perfect fluency in Danish and English, 1+ years' experience in a customer-facing role supporting a business application, and the ability to acquire new technical information quickly. They should also possess a 'no problem', 'can do' attitude and basic troubleshooting skills.

Responsibilities may include:

  • Providing technical support to our installed customer base
  • Installing our software on customer sites
  • Customer training

This role involves some travel internationally and occasional weekend work. Ocuco offers an attractive market rate salary package, including benefits such as free accommodation for up to 3 months in Dublin and assistance with opening a bank account, registering with the revenue office, and navigating local transport.

We offer a high-energy work environment where talent is rewarded. With a strong focus on developing and training our employees, we encourage you to apply for this exciting opportunity to become part of our team.



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