Financial Services Expert

3 days ago


Rudersdal Kommune, Denmark Tieto Denmark AS Full time

Empower Financial Institutions

Tietoevry Banking is the leading financial services software and solution partner in the Nordics.

We offer modular, pre-integrated banking as a service solutions and market-leading software for core, payments, credit, cards, financial fraud, and wealth.

Our mission is to enhance agility, efficiency, and accelerate digital transformation for our clients.

Job Responsibilities:

  • Handle incoming calls from customers, providing high-quality service and assistance with inquiries.
  • Make follow-up calls on submitted cases.
  • Register all incoming cases in various systems.
  • Resolve incoming cases based on the situation.
  • Provide top-level service and customer interaction to ensure the best solution for the customer's situation.
  • Develop good collaborations with the company's customers.

Requirements:

  • Fluent in Finnish, Swedish, and English.
  • Previous experience in customer service roles, interacting with individuals via phone or in-store.
  • High school diploma.
  • Service-minded and flexible individual with good computer skills.

Benefits:

A professional work environment with a hybrid model and two fixed days a week in our offices.

We prioritize personal qualities and offer a chance to develop and grow.

Location: Stockholm - Solna



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