Digital Collaboration Expert
2 weeks ago
About the Role
We are seeking a highly skilled Digital Collaboration Expert to join our team at Vestas. As a key member of our Digital Collaboration & Workplace department, you will play a crucial role in delivering seamless employee experiences and empowering end-users with capabilities and empowerment.
Job Summary
The successful candidate will be responsible for creating and maintaining engaging content on our communication and documentation channels, showcasing the benefits and features of our IT solutions. You will collaborate with other teams to collect feedback, identify user needs, and provide training and support.
Main Responsibilities
- Improve End-User Awareness and Adoption: Assist employees, departments, and business units in strengthening their productivity and collaborative abilities by improving end-user awareness and adoption of our IT services and tools.
- Drive User Experience and Adoption: Drive adoption and user experience towards end-users and customers across the business organization, ensuring seamless integration of our IT solutions.
- Usage and Impact Analysis: Track and measure the usage and impact of services and applications across the portfolio to define areas for future improvements and additional efforts.
- Training and Consultancy: Plan, promote, and deliver training sessions on various levels for productivity and collaboration tools, including tool-specific and theme-based sessions.
- Knowledge Base and Productivity Portal: Write Knowledge Base articles and drive our Productivity Portal site by writing news posts and tool guidance, video presentations, etc.
- Change Management: Schedule and plan Change Management efforts when implementing new tools or services, including target audience analysis, stakeholder management, communication efforts, use case scenarios, qualitative feedback loops, usage metrics, reinforcement initiatives, etc.
About You
To succeed in this role, you will need excellent communication and presentation skills, both verbal and written, as well as knowledge of and experience with various productivity and collaboration tools. You should have advanced analytical and problem-solving skills, with a focus on user needs and feedback. Additionally, you should be customer-oriented, have high interpersonal skills, and be able to work effectively and proactively with multiple stakeholders across the organization.
What We Offer
Vestas provides an attractive compensation package, long-term career development opportunities, and a diverse workforce that values all social identities. We offer a broad program of on-job training, ideal platforms for professional and personal development, a Bonus Program, colorful team activities, and more. If you are passionate about empowering and enabling end-users to use IT effectively and efficiently, we encourage you to apply.
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