Automation Support Specialist

4 days ago


Gentofte, Gentofte Kommune, Denmark Novo Nordisk Full time
About Novo Nordisk

We are a global healthcare company dedicated to making a meaningful difference in people's lives. With a strong focus on innovation and research, we have been driving change for over 100 years.

Our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases.

We are proud of our people too, and we employ more than 67,000 bright and diverse minds in 80 offices worldwide.

Salary Information

The estimated annual salary for this role is between $60,000 - $90,000 depending on experience.

Job Description

As an Automation Support Specialist, you will play a crucial role in ensuring the optimal operation of our production facilities.

You will be responsible for providing technical support and maintenance services to ensure uptime of computerized equipment.

Your workday will be varied and at times tightly packed, as you handle your tasks in close dialogue with many employee groups both within and outside the department.

You will participate in the qualification of IT and automation changes, take part in projects that upgrade both old and new IT systems to today's standards, and support the daily operation of IT systems and automation equipment.

Required Skills and Qualifications
  • A bachelor's or master's degree in IT, Automation, Technology, or equivalent experience
  • Knowledge of PLC, IT infrastructure, SCADA/HMI (iFIX), and servers in a Windows domain environment
  • Be fluent in Danish and English (both written and spoken)
Benefits

As a valued member of our team, you can expect:

  • A competitive salary
  • A comprehensive benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
About the Department

We are looking for an Automation Support Specialist to join our IT support team of 8 handling daily IT/OT support for our production facilities.

Key responsibilities include support operations with a focus on computerized equipment uptime, ensuring records of inquiries to the IT guard by telephone and mail, and creating knowledge articles for support guidelines.



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