Digital Marketing Automation Specialist
3 days ago
The Kommunikationsforum is a rapidly growing digital organization with a strong focus on innovation and customer experience. Our mission is to provide exceptional services to our customers through the development of cutting-edge digital solutions.
Job Description
We are seeking an experienced Web and Digital Experience Specialist to join our team. As a key member of our Customer Engagement Tribe, you will play a crucial role in shaping the company's digital presence and ensuring seamless customer interactions across all touchpoints.
Your primary responsibilities will include:
- Governance of our marketing automation tool (Iterable) and serving as a subject matter expert.
- Coordinating and assisting with marketing automation strategy and roadmap.
- Content management and becoming a CMS superuser (Contentful).
You will work closely with our Engagement Services team to support tasks such as localization, analytics, SEO, local marketing, and CRM/CDP data maintenance.
About You
We are looking for a highly skilled and detail-oriented individual who can thrive in a fast-paced digital environment. Your profile should include:
- Experience working with marketing automation tools (Iterable a plus).
- Proficiency in writing and publishing content using a CMS or blogging-platform such as Wordpress, Joomla, or Squarespace.
- Familiarity with Photoshop, InDesign, Google Analytics, CRM (e.g. Segment), and SEO principles.
- A deadline-driven mentality and strong communication, editing, and writing skills.
- Fluency in English; fluency in other European languages a plus.
Benefits
As a valued member of our team, you will enjoy a comprehensive range of benefits, including:
- A full-time position within a dynamic and growing digital organization.
- An opportunity to develop your specialized skills and knowledge in digital marketing, both through hands-on application and learning opportunities.
- An exciting chance to build your digital skills and put them into practice supporting an international customer-facing website and its critical support systems.
- A chance to work with a talented and diverse digital tribe in a social working environment with a strong focus on work-life balance and personal flexibility.
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