Product Introduction Field Engineer

4 weeks ago


Copenhagen, Copenhagen, Denmark Alstom Full time
Job Title: Product Introduction Field Engineer

Alstom is seeking a highly skilled Product Introduction Field Engineer to join our team in Copenhagen. As a key member of our Product Introduction organization, you will be responsible for ensuring the quality of our train sets and driving reliability growth through investigations of reported faults and incidents.

Key Responsibilities:
  • Support technical tests and investigations during the warranty period for new trainsets.
  • Investigate the root cause of errors in order to develop corrective and preventive measures.
  • Help define the troubleshooting strategy in collaboration with our PI Trouble Shooter.
  • Provide input to PI management about customer satisfaction and product improvements.
  • Ensure a complete and good quality of reporting of errors and deviations in Alstom's Failure Management database.
  • Drive Reliability Growth (product improvements) through investigations of the reported faults/incidents and implementation of reliability forecasting.
  • Support technical review with internal and external suppliers, partners, customers and authorities.
  • Support the preparation and implementation of Field Modification (FM).
Requirements:
  • An engineering degree (electrical or mechanical) or several years of relevant experience that can compensate for an engineering degree.
  • Good troubleshooting skills and the ability to identify the root causes of faults on a train set.
  • Experience from working with trains is an advantage but not a requirement.
  • Good understanding and knowledge of safety in the workplace.
  • Structured and good at ensuring good quality in reports in databases, etc.
  • Being able to be flexible in relation to travel.
  • Can communicate in English and preferable also in Danish in writing and speech.
What We Offer:

As a Product Introduction Field Engineer at Alstom, you will have the opportunity to work in a dynamic and international environment with a focus on green transport. You will be part of a Product Introduction organization under construction in Denmark, and thus get an important role as one of the first to later train others. The workplace is in central Copenhagen.

An agile, inclusive and responsible culture is the foundation of Alstom, offering excellent opportunities to grow, learn and advance in your career. Alstom is committed to ensuring that its employees reach their full potential, while being valued and respected as individuals.


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