Automotive Service Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark BYD Company Limited. Full time

We are seeking a highly skilled and motivated Automotive Service Manager to join our team in Copenhagen, Denmark.

Job Description:

In this role, you will be responsible for managing and maintaining a strong and customer-focused After Sales service level in the designated country or region. This includes working closely with dealers and dealer groups to develop and implement After Sales strategies that improve customer satisfaction and loyalty.

You will also be responsible for ensuring compliance with company policies and procedures, as well as monitoring and analyzing sales data to identify trends and areas for improvement.

This is an excellent opportunity to join a dynamic and growing company and contribute to its success in the Nordic region.

About Us:

BYD Company Limited is a leading manufacturer of electric vehicles and clean energy solutions. We are committed to building a zero-emission future and reconnecting humanity with nature.

We are looking for talented individuals who share our vision and values, and are passionate about making a positive impact on the world.

Responsibilities:
  • Manage and maintain relationships with dealers and dealer groups
  • Develop and implement After Sales strategies to improve customer satisfaction and loyalty
  • Ensure compliance with company policies and procedures
  • Monitor and analyze sales data to identify trends and areas for improvement
Requirements:
  • Bachelor's degree in business administration or a related field
  • At least 5 years of experience in a similar role within the automotive industry
  • Excellent communication skills, both written and verbal
  • Proficiency in PowerPoint and presentation skills
  • Familiarity with automotive industry software and systems


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