Data Center Technician

1 month ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

About the Role:

We are seeking a skilled Data Center Technician to join our team at Microsoft Danmark ApS. As a key member of our operations team, you will be responsible for staging, setting up, and deploying hardware in our data centers.

Job Responsibilities:

  • Diagnostics and troubleshooting: Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
  • Quality checks: Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Hardware decommissioning: Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Incident reporting: Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Team collaboration: Assist and provide guidance to other technicians to complete challenging or complex tasks.

Requirements:

  • High school diploma, GED, or equivalent and knowledge of computer hardware and components.
  • Proven experience supporting IT equipment or related technology.

Preferred Qualifications:

  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Estimated Salary: 52,000 - 72,000 DKK per year

Benefits:

  • A competitive salary package.
  • A comprehensive benefits program, including health insurance, retirement savings plan, and paid time off.
  • Ongoing training and development opportunities.

About Microsoft:

Microsoft is an equal opportunity employer. We value diversity and inclusion in the workplace and are committed to creating a culture where everyone can thrive.



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