E-commerce Team Lead to Drive Global Success
5 days ago
We are seeking an experienced E-commerce Team Lead to drive the success of our international team in Copenhagen. This is a full-time position that offers a unique opportunity to lead a team of E-commerce assistants and Managers from various nationalities.
Key Responsibilities- Manage the overall responsibility for the team, ensuring they have the right resources and competencies to excel.
- Conduct monthly 1-1s and annual performance reviews to assess team members' progress and growth opportunities.
- Be part of solving the team's tasks and contribute to the development of their skills and knowledge.
This role requires strong leadership skills, a deep understanding of customers' mindsets, and first-hand knowledge of the culture in Germany. You will work closely with the Head of Operations to develop team competencies and ensure the successful launch and operation of webshops.
As a Team Lead, you will be responsible for coordinating and prioritizing tasks across the team, assisting with customer service and translations, and monitoring social media on behalf of the webshops we work with. Your analytical mindset and problem-solving skills will help you identify areas for improvement and develop solutions to enhance team performance.
We offer a competitive salary of approximately €60,000 per year, depending on experience, plus a range of benefits, including:
- Training in e-commerce, customer service, and our tools – We'll teach you everything you need to know to succeed in this role.
- Career development & training for specialised roles – we support your growth with frequent 1-1 meetings and tailored training.
- Hybrid attendance – a lot of us have family far away or perhaps you just want to stay in some days. We trust that you can work remotely once in a while.
- Profit share programme – enjoy the fruit of your labour.
- Flexibility – be it a dentist or a sick kid, we understand that sometimes schedules have to change.
- Social Club – Parties and social gatherings are a great way to form lasting friendships.
- Lunch benefits – We will cover some of your lunch costs to make sure you get a healthy break with your colleagues every day.
- Parental leave – MakesYouLocal will support your maternity or paternity leave with a full salary.
MakesYouLocal is an equal-opportunity employer and values diversity. All employment is decided on the basis of qualifications, merits, and business needs. We welcome applications regardless of race, colour, religion, sexual orientation, age, or disability.
About MakesYouLocal
MakesYouLocal was established in Copenhagen in 2010. We help businesses with initial strategic decisions for their online shops expanding into new markets. With native knowledge and localisation services, we make sure that our clients' webshops meet expectations in the new countries they launch in.
Our local teams are an important part of our clients' daily operations. We take care of customer service and webshop maintenance in local languages and provide valuable insights for business development and marketing strategies.
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