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Technical Account Lead

2 weeks ago

Copenhagen, Copenhagen, Denmark Amazon Full time
Job Description

Senior Technical Account Manager, Telco Vertical

  1. You'll advise on solutions and provide technical guidance to customers
  2. Ensure AWS environments remain operationally healthy while reducing cost and complexity
  3. Develop trusting relationships with customers, understanding their business needs and technical challenges
  4. Using your technical expertise and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management
  5. Consult with partners from developers to C-suite executives
  6. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  7. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
  8. Provide detailed reviews of service events, monthly & quarterly metrics, and detailed pre-launch planning