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Automation and AI Solutions Expert

2 weeks ago

Copenhagen, Copenhagen, Denmark Nexi Group Full time

AI Project Manager - Customer Service

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We are seeking a skilled AI Project Manager to lead our customer service AI project. As a key member of our innovation team, you will be responsible for managing the development and implementation of AI-powered customer service solutions.

Responsibilities

  1. Manage the development and deployment of AI-powered customer service solutions, including chatbots and virtual assistants.
  2. Collaborate with cross-functional teams to design and implement AI solutions that meet business requirements and customer needs.
  3. Analyze data and performance metrics to optimize AI solutions and identify areas for improvement.
  4. Develop and deliver training programs to educate stakeholders on AI best practices and technologies.