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Team Leader
2 months ago
Role Overview:
As a Team Leader at JD Sports Fashion Denmark ApS, you will be responsible for ensuring our customers receive the best possible service by the team. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.
Key Responsibilities:
- Lead by example with a customer-centric approach.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Assist in the induction of new sales staff and provide ongoing training and development.
- Supervise and motivate junior staff to achieve sales targets and provide excellent customer service.
- Assist in the execution of security procedures and maintain a safe working environment.
- Contribute to the development of the store team and provide feedback to improve performance.
Requirements:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent customer service skills and a customer-centric approach.
- Ability to motivate and develop junior staff.
- Basic knowledge of sales and customer service principles.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and advancement.
- Collaborative and dynamic work environment.
- Staff discount on JD Group and other brands within the organization.