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Expert Technical Onboarding Specialist

1 month ago

Bagsværd, Gladsaxe Municipality, Denmark Belmont Lavan Ltd Full time

**Company Overview**

Belmont Lavan Ltd is a leading provider of innovative solutions, seeking a highly skilled Technical Onboarding Consultant to join our team for a 3-month contract. This opportunity will allow you to leverage your expertise in technical onboarding processes and provide exceptional customer experiences.

**Job Summary**

We are looking for a dedicated professional with experience in facilitating the onboarding process for new clients, ensuring a smooth transition while utilizing our technology and services. The ideal candidate will have excellent communication skills, be able to articulate technical concepts to a non-technical audience, and possess a strong understanding of technical integration processes and software systems.

**Key Responsibilities:**

  • Foster collaborative relationships with cross-functional teams to prepare necessary documentation and resources for client training sessions.
  • Develop tailored onboarding plans, focusing on delivering technical training and support to meet each client's requirements.
  • Provide hands-on assistance for technical setups, configurations, and integrations to ensure proper product usage.
  • Maintain ongoing communication with clients to address any technical issues that may arise.

**Requirements:**

  • Proven experience in a technical onboarding or customer success role, preferably within a software or technology company.
  • Strong understanding of technical integration processes, software systems, and data management.
  • Exceptional communication skills, with the ability to articulate technical concepts to a non-technical audience.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience in creating training and onboarding materials is a plus.

**Compensation:** We offer an estimated annual salary of $75,000 - $85,000, commensurate with experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as a 401(k) retirement plan.