Leadership Position in a Coffee House

1 week ago


Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full time
Responsibilities
  1. Lead by example and provide exceptional guest service, setting the bar high for your team.
  2. Oversee all café operations, ensuring smooth day-to-day functioning.
  3. Recruit, train, and motivate the staff, promote their career development, and provide ongoing support.
  4. Ensure employees' overall performance and individual development, including sales knowledge and customer relationships.
  5. Maintain high standards of food and drink quality, ensuring consistency.
  6. Coordinate work schedules, ensuring proper coverage across shifts and stepping in when needed.
  7. Act as a liaison between the café and other departments, communicating important information to the team.
  8. Monitor and analyze key performance indicators (KPIs), making data-driven decisions to optimize store performance.
  9. Develop and implement store policies and procedures, ensuring compliance with company standards.
  10. Manage vendor relationships, including inventory control and ordering necessary supplies.
  11. Uphold financial procedures and ensure responsible money management.
  12. Maintain a clean and orderly café environment, including regular equipment maintenance.
  13. Ensure compliance with HACCP and food control regulations, prioritizing hygiene and safety protocols.
  14. Conduct regular meetings with café employees to foster communication and team engagement.
  15. Participate in cluster meetings and engage in weekly 1-on-1 meetings with the District Manager.


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