Customer Insights Analyst

4 days ago


Copenhagen, Copenhagen, Denmark Usertribe Full time

Job Overview:

We are seeking a Customer Insights Analyst to join our team at UserTribe. As a specialist in qualitative research, you will analyze video materials of customer behavior from around the world to help companies gain better customer insights and accelerate innovation.

About the Role:

You will be responsible for analyzing customer data in video format, deriving actionable insights, and delivering culturally sensitive analyses. Your role will involve working independently from anywhere in the world, with an online support team available for assistance if needed.

Key Responsibilities:

  • Analyze customer data in video format
  • Derive actionable insights from video materials
  • Deliver culturally sensitive analyses
  • Work independently from anywhere in the world

Requirements:

To succeed in this role, you will need experience with qualitative research methods, preferably within anthropology, UX research, Human-Computer Interaction (HCI), behavioral analysis, or related fields. Strong analytical skills and the ability to summarize and condense data into clear insights are essential. Full proficiency in English is required.

Benefits:

We offer a competitive base salary, with the potential for bonuses of up to 30% for outstanding deliverables. Payment is transferred to your bank account after delivery. You will also have the opportunity to work on a variety of projects, gaining insights from different industries and developing your analytical skills.

Getting Started:

If you are interested in this role, please sign up on our platform, upload your CV, and provide a short description of your skills and expertise. If you match our profile, we will invite you to complete an online 'trial case' to demonstrate your analytical and reporting abilities.



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