Retail Store Leader
4 weeks ago
Role Overview:
As a key member of the in-store team, you will provide visual support to the store, engaging customers through creative product placement and utilizing the latest fashion trends. You will lead the team on the floor, be the first point of contact in personnel matters, and motivate and support all team members.
Key Responsibilities:
- Provide customers with excellent levels of customer service.
- Support and deal with customer complaints and inquiries, providing the best possible outcome.
- Ensure the personal appearance of sales team members is in line with company guidelines.
- Have an understanding of the customer service measuring program.
Sales and Visual Merchandising:
- Ensure that targets are achieved and, where possible, exceeded.
- Support and motivate staff service levels to maximize store sales.
- Utilize in-store devices to offer customers the entire product range.
- Use reports to assist in product placement of key selling lines.
Training and Development:
- Encourage, develop, and motivate personal progression throughout the store.
- Provide assistance with the induction and training of new joiners.
- Assist with the development of existing staff, ensuring that personnel complete relevant E-Assessments.
Requirements:
- Retail supervisor experience would be advantageous.
- Excellent time management skills.
- Strong verbal and written communication skills.
- IT skills, including Microsoft Outlook, Word, and Excel.
JD Sports Fashion Denmark ApS offers:
- Staff discount on JD Group and other brands within the organization.
- Pension scheme.
- Personal development opportunities to learn and develop at work.
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