Senior Onboarding Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark Contractbook Full time
Job Description

This is an exciting opportunity to apply your technical expertise, streamline onboarding processes, and contribute to the broader customer success strategy.

As a Senior Onboarding Specialist, you will own and manage the onboarding experience for a portfolio of customers, ensuring they reach first value quickly. You will utilize a scalable, one-to-many approach to customer success, including creating guides, webinars, and automation to streamline onboarding.

The successful candidate will have experience with SMB customers and a one-to-many approach in customer success. They should also be comfortable with software platforms, integrations, and troubleshooting.



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