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Senior Charging Network Specialist

2 weeks ago

Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

We are looking for a Technical NOC Director to join our Spirii team. As a key member of our NOC team, you will be responsible for leading and optimizing processes that manage, integrate, and monitor our growing charging network.

Spirii is a full-service e-Mobility provider, offering hardware and software charging solutions to companies in the private and public sector. Our team is passionate about developing the future of eMobility and making a significant impact in the industry.

Responsibilities:

  • Lead technical aspects of charger technology, representing NOC and Operations in development projects, partner onboarding, and sales support.
  • Manage relationships with third-party suppliers (outsourcing, software, telecom, etc.).
  • Continuously improve team services, optimizing processes and support tools.
  • Participate in strategic NOC discussions, including financial tracking.
  • Coordinate incident management and resolution.
  • Monitor charging network health, troubleshoot issues, and provide remote assistance to partners and installers.
  • Participate in rotating 24/7 on-call duty with the NOC team.

Requirements:

  • 5-7 years of experience in Network Operations Centers (NOC) or related fields.
  • Technical graduate degree (minimum bachelor's level) preferred but not required.
  • Fluency in English & Danish.
  • Experience with Python, SQL & JSON APIs.
  • Knowledge of OCPP, OCPI, and ISO-15118 is highly desirable.
  • Familiarity with Zendesk, Nagios, and Notion is a plus.