Logistics Coordinator

5 days ago


Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full time

Do you have what it takes to provide exceptional customer service in a dynamic environment? We are seeking a highly skilled Customer Service Liaison to join our team, focusing on delivering local customer services in line with defined policies and procedures. As the first point of contact for customers, you will be responsible for resolving any issues promptly, maintaining the highest level of customer satisfaction at all times.

Key Responsibilities:
  • Process Customer Orders according to target
  • Handling calls and enquiries daily according to the defined target
  • Resolve Customer Complaints

You will work closely with various functions, including sourcing, procurement, manufacturing, supply chain (warehousing, logistics and distribution), to plan processes and ensure optimal alignment between demand and supply. To succeed in this position, you must have excellent communication skills, both verbal and written, and be fluent in English.

This is an exciting opportunity to develop your skills in a fast-paced, collaborative environment. If you are a motivated individual with a passion for problem-solving and a strong commitment to excellence, we encourage you to apply.


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