Commercial Operations Manager

2 weeks ago

Århus, Århus Kommune, Denmark H&M group Full time

We are seeking a skilled Commercial Operations Manager to join our team at H&M Group. This is a temporary full-time position with a contract of 37 hours a week.

Key Responsibilities:
  • Manage and lead store merchandising, sales activities, campaign activation, and follow up on stock levels to maximise selling opportunities.
  • Analyse selling information and take responsibility for the visual direction of the store.
  • Lead a team of sales assistants to achieve excellent standards of service.
  • Sponsor recruitment and ensure induction and training of new starters is carried out.
  • Oversee store operations.
  • Be a brand ambassador and provide the best experience for our customers.

In this role, you will have the opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising indirect and direct customer service while driving sales performance to new heights.

What You Need to Succeed:
  • You understand what makes a great customer experience.
  • Experience working with visual-merchandising guidelines, including window display and mannequin styling.
  • Experience taking informed VM actions based on commercial KPIs and sales data.
  • Prior retail or customer-facing experience.

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