Technical Service Specialist
2 days ago
Job Title: Technical Service Specialist - Field Support Expert
About the Role:
We are seeking a skilled Technical Service Specialist to join our team at Abbott Laboratories A/S. As a Technical Service Specialist, you will be responsible for providing field service and support to our customers in the Copenhagen area.
Key Responsibilities:
- Performing field service and troubleshoots technical problems for hardware and software upgrades (TSBs)
- Scheduling and performing planned/predictive maintenance (PM/PdM) activities
- Assisting with instrument installations and deinstallations
- Providing phone support to customers
- Maintaining strong relationships with customers and lab staff
Requirements:
- Bachelor's degree or equivalent experience required; Bachelor's/Engineering degree in medical/electrical/mechanical or medical technology preferred
- Proven track record in a similar position supported by management and customer references
- Strong communication skills and ability to drive resolution of issues
- Good computer skills and fluency in Danish
- Good English skills in speech and writing
What We Offer:
Abbott provides a dynamic and challenging work environment with opportunities for growth and development. You can expect excellent primary and secondary benefits, a positive working atmosphere, personal growth plans, and extensive training opportunities.
Salary: Estimated salary is approximately 520,000 DKK per year, based on the location and industry standards.
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