Highly Skilled Medical Service Expert

2 weeks ago

Herning, Herning Kommune, Denmark Abbott Laboratories AS Full time

About the Position

Abbott Laboratories A/S is seeking a highly skilled Medical Service Expert to join their team in Copenhagen. As a Technical Service Specialist, you will be responsible for performing field service and planned maintenance activities, hardware and software upgrades (TSBs), and providing backup first-line level support and assistance with installations and deinstallations.

Key Responsibilities

  • Performing field service troubleshoots technical problems and upgrades for hardware and software (TSBs).
  • Scheduling and performing planned/predictive maintenance (PM/PdM) activities.
  • Assisting with instrument installations and deinstallations.
  • Providing phone support to customers.

Requirements

  • Bachelor's degree or equivalent experience required.
  • Proven track record in a similar position supported by management and customer references preferred.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility.
  • Strong communication skills.
  • Ability to identify and drive resolution of issues.
  • Strong experience in use of analytical tools and software.
  • Good computer skills.
  • Fluent in Danish.
  • Good English skills in speech and writing.

What We Offer

As a Medical Service Expert at Abbott Laboratories A/S, you can expect a varied, challenging, and international position in a dynamic and pleasant working environment. You will enjoy excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities, and a good career perspective.

The estimated salary for this position is around 550,000 DKK per year, depending on experience and qualifications. If you are passionate about delivering exceptional customer service and have a strong background in medical technology, we encourage you to apply for this exciting opportunity.

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