Expert Trainer and Educator
2 weeks ago
XCI is a rapidly growing technology company dedicated to developing innovative software products that help prevent and combat crime. Our mission is to provide law enforcement agencies and intelligence services with cutting-edge technological solutions, enabling them to protect citizens more effectively.
We are seeking an experienced trainer to join our Academy team, who will play a vital role in educating customers on advanced communication data analytics solutions. As a skilled facilitator, you will share your knowledge and expertise with colleagues at XCI, driving meaningful impact in the world.
As a key member of our team, you will contribute significantly to providing training for both customers and colleagues. You will work closely with a dedicated and experienced team, characterized by professionalism, informality, and mutual support. With ample opportunities for professional and personal growth, you will have a significant influence over your tasks and responsibilities.
Your areas of responsibility include:
- Developing experience with installation and configuration of XCI's solutions
- Developing experience with the use of XCI's solutions
- Preparing and executing training externally for customers and internally at XCI to enhance knowledge and skills in utilizing solutions
- Internal knowledge sharing based on your own domain understanding, including identifying problems faced by customers, their current working methods, and how XCI's products can efficiently support them
- Developing innovative training use cases and contributing to the development of XCI's training roadmap
About You:
You possess experience in executing training and excel in people interaction and social connections. You are motivated by continuous learning and have a natural interest in exploring new technologies within the field. Your enthusiasm for contributing to customer success, ability to work independently, and willingness to travel approximately 60-70 days per year make you an ideal candidate. Additionally, you are a strong team player who shares knowledge with colleagues and constructively challenges existing solutions.
You bring relevant experience covering planning and execution of training, telecommunication concepts, IT and complex software solutions, domain knowledge about intelligence agencies or police authorities, and facilitating complex material and information in an intuitive and understandable way.
At XCI, we offer a dynamic work environment, flexible working hours, and a focus on employee development. As part of our creative community of experts, you will be part of a team driven by a shared purpose to protect us all from criminal threats. We prioritize employee development and encourage professional and personal growth.
If you are interested in this opportunity, please do not hesitate to contact us via the application link provided below.
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