Student Assistant Role in Copenhagen
2 weeks ago
Job Description: We are looking for a Student Assistant to join our Customer Support team in Copenhagen. As a Student Assistant, you will be responsible for supporting our Italian customers via email and phone, providing technical assistance and troubleshooting, and educating customers on how to use our product.
Key Responsibilities:
- Customer Support: Provide excellent customer service to our Italian and international customers via email and phone.
- Technical Assistance: Troubleshoot technical issues and provide solutions to our customers.
- Contract Renewals: Assist with contract renewals and translate documentation from English to Italian.
- Training: Receive training on our product and processes to ensure you have the skills and knowledge needed to perform your job duties.
What You'll Need:
- Language Skills: Native level Italian and proficiency in written and spoken English.
- Education: At least 1 year left before graduating from master's studies in a field such as business, IT, communication, or another relevant field.
Why Choose Us?
- Dynamic Work Environment: Join a fast-paced and dynamic team that is passionate about delivering exceptional customer service.
- Competitive Package: Enjoy a competitive package that includes a beautiful office space, flexible working hours, and opportunities for professional growth and development.
- Multicultural Team: Be part of a diverse and inclusive team with 25 different nationalities.
- Fun Social Events: Participate in fun social events and activities throughout the year.
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