Technical Operations Lead

5 days ago


Copenhagen, Copenhagen, Denmark Dalux Full time

About the Job

We are seeking an experienced Technical Incident Manager to join our team at Dalux. As a key member of our operations department, you will play a critical role in ensuring the efficient and effective resolution of major incidents related to our products running in AWS.

Your primary responsibilities will include coordinating and leading the incident response process, conducting post-mortems, and driving continuous improvements. You will work closely with internal teams, including development, customer support, and product management, to ensure clear communication and transparency throughout the incident response process.



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