Global Technical Support Expert with Industry Leadership
3 weeks ago
We are seeking a skilled Global Technical Support Specialist to join our team at Alfa Laval Mid Europe GmbH. In this role, you will be responsible for providing technical support and expertise to customers across the globe.
Key Responsibilities:- Act as the final line of support for technical queries and claims related to pumps, valves, mixing, and cleaning equipment in Food, Dairy, Beverage, Pharma, and Personal care processes.
- Provide effective communication and training to colleagues in sales companies and sales channels, prioritizing customer focus.
- Navigate complex technical issues, network with departments, and coordinate timely responses to market requests.
- Contribute to digitalization initiatives to enhance technical service management systems.
To succeed in this position, you will need:
- A minimum of 7 years of relevant industry experience.
- Technical understanding of Pumps (positive & centrifugal), Valves, Pipes, Fittings used in food, pharma, personal & home care industry is ideal.
- Experience in process engineering, design, commissioning, installation, maintenance or similar experience in Food, Dairy, Pharma, Personal Care process plants is preferred.
As a Global Technical Support Specialist at Alfa Laval Mid Europe GmbH, you can expect:
- An estimated annual salary range: €60,000 - €80,000 based on your location and experience.
- A competitive benefits package, including opportunities for growth and professional development.
- A dynamic work environment that values diversity, inclusion, and equity.
Join our team and take advantage of this exciting opportunity to make a meaningful impact on Alfa Laval's future success.
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