Social Media Community Manager Specialist

3 days ago


Copenhagen, Copenhagen, Denmark Social Element Full time

At Social Element, we are seeking a highly skilled Digital Engagement Expert to join our team. As a key member of our community management team, you will be responsible for cultivating strong connections with our brand's audience and creating a true sense of community through meaningful interactions.

We thrive in the fast-paced environment of social media, expertly navigating high volumes of content while seamlessly integrating into our online communities. We're dedicated to building a secure, positive, and inclusive space where everyone can experience and share their love for our brand.

In this exciting opportunity, you will work closely with our teams to connect with our brand's audiences across multiple social media platforms. You'll be a master of context as you address customer inquiries and comments, ensuring each interaction is timely, professional, and resonates with our tone of voice.

You will be at the forefront of managing and growing an enthusiastic online community, moderating conversations to ensure a welcoming and judgement-free zone where consumers feel safe and respected.

We operate a BYOD Policy, which means you'll need to meet certain technical requirements to carry out this work. Our ideal candidate will have excellent Danish language skills, advanced English language skills, and background experience in engagement, social customer care, and/or community management.

We're looking for a self-motivated social media expert who thrives in a remote environment, has a structured approach to work, and the ability to maintain productivity and efficiency while working from home.

Key Responsibilities:
  • Manage and grow online communities across multiple social media platforms
  • Address customer inquiries and comments in a timely and professional manner
  • Modulate conversations to ensure a welcoming and judgement-free zone
  • Meet technical requirements for carrying out this work


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