Service Delivery Manager
1 week ago
Om stillingen
Sentia søger en Service Delivery Manager til at være en del af vores team af IT-professionister. Som Service Delivery Manager vil du være ansvarlig for at levere verdensklasse service til vores kunder og sikre, at de får den bedste løsning til deres forretning.
Omkring jobbet
- Du vil være ansvarlig for at levere service og rådgivning til vores kunder på et højt niveau.
- Du vil arbejde tæt sammen med vores teknikere, projektledere og salgssupport for at sikre, at vores kunder får den bedste løsning.
- Du vil være ansvarlig for at udarbejde statusrapporter til dine kunder og sikre, at de får den bedste service.
- Du vil være ansvarlig for at håndtere mersalg af eksisterende services til dine kunder.
Omkring dig selv
- Du har minimum 4-5 års erfaring med IT Operations.
- Du har erfaring med et hybridt cloudmiljø, Managed Services, Servicedesk og ServiceNow.
- Du er velbevandret inden for sagshåndtering og har erfaring med at håndtere flere kunder samtidig.
- Du er god til at skabe relationer til kunder og kolleger.
- Du er en god kommunikator og leverer god og professionel service.
Omkring Sentia
Sentia er en ledende leverandør af IT-løsninger og søger en Service Delivery Manager, der kan hjælpe os med at skabe langsigtede løsninger sammen med vores kunder. Vi søger en person, der er dygtig til at arbejde med IT Operations og har erfaring med at levere service og rådgivning til kunder.
Hvad forventer vi af dig?
- Du leverer verdensklasse service til vores kunder.
- Du sikrer, at vores kunder får den bedste løsning til deres forretning.
- Du arbejder tæt sammen med vores teknikere, projektledere og salgssupport for at sikre, at vores kunder får den bedste service.
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