Customer Experience Director

2 weeks ago

Copenhagen, Copenhagen, Denmark Grandjoanne Full time
Shape the Future of Hospitality

At Grand Joanne, we're committed to shaping the future of hospitality. As our Front Office Manager, you'll have the opportunity to lead our front office team, drive innovation, and deliver exceptional guest experiences.

We're looking for someone who is passionate about hospitality, has a strong ability to build relationships, and can work well under pressure.

This is a fantastic opportunity to take your career to the next level, collaborate with other departments, and live the Grand Joanne values.

About the Opportunity:

  • Leading the front office team to create a warm and welcoming environment for our guests.
  • Developing and implementing new ideas to enhance guest experiences and optimize front office operations.
  • Collaborating closely with other departments to ensure seamless hotel operations.
  • Being open to working shifts, including mornings, evenings, weekends, and holidays as needed.

Requirements:

  • Experience as a front office manager or in a similar role.
  • Strong leadership skills, with a proven track record of delivering results.
  • Excellent communication and problem-solving skills.
  • Fluency in English, with knowledge of Danish language preferred but not mandatory.

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