Service Preparation Parts Expert
6 days ago
At Tesla, Inc., we are seeking a skilled Service Preparation Parts Specialist to join our team. As a key contributor to the Service Preparation Team, you will play a critical role in ensuring that customers receive a seamless experience during the service preparation process.
The Service Preparation Team aims to prepare and triage customer repair requests using standardized processes and advanced augmentation tools. This enables a smooth and efficient onsite experience for our customers and workshop teams.
Your primary responsibility will be to ensure that all necessary parts are available in time for appointments. You will also need to communicate effectively with customers, keeping them informed about any delays due to parts availability. Additionally, you will monitor parts risk cases and escalate issues to relevant stakeholders for quick resolution.
To succeed in this role, you must be energetic, highly organized, and able to thrive in a team environment. You should have a passion for the brand and excellent communication skills. Your ability to establish strong working relationships with internal stakeholders and customers is essential.
Key Responsibilities:- Ensure timely delivery of parts for appointments
- Communicate effectively with customers regarding parts availability
- Monitor parts risk cases and escalate issues to relevant stakeholders
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Århus, Århus Kommune, Denmark Tesla, Inc. Full timeAs Service Preparation Parts Specialist, you will be a key contributor to our Service Preparation Team. This team aims to prepare and triage customer repair requests using a standardised process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite experience for our...
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Parts Specialist
6 days ago
Århus, Århus Kommune, Denmark Tesla, Inc. Full timeTesla, Inc. is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. We are seeking a motivated and detail-oriented Service Preparation Parts Specialist to join our team.In this role, you will work closely with the Service Preparation Team to prepare and triage customer repair requests. Your primary responsibility will...
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