Technical Expert for Offshore Wind Industry
4 days ago
Cadeler A/S is a pure play company, solely operating in the offshore wind industry with an uncompromising focus on safety and the environment. We offer an exciting opportunity to be part of a rapidly growing company with a diverse and energetic team.
Job ResponsibilitiesYou will deliver 1st and 2nd level technical support to onshore employees, ensuring seamless operations and efficiency. You will also collaborate with other IT team members to work on IT projects and implement new solutions.
Your main tasks include:
- Managing tickets in the ticket system and resolving issues in a timely manner
- Configuring and setting up new computers and mobile devices for employees
- Participating in IT projects and initiatives as assigned
- Developing and maintaining knowledge base articles and procedures in the ticket system
- Coordinating with IT suppliers related to services, subscriptions, and similar
- Administering daily purchasing and invoicing related to IT equipment and services
To succeed in this role, you should have:
- A strong background in IT support or other relevant position in an IT department
- Proficiency in systems and applications like the ticket system Fresh Service, Aruba Central, and PRTG
- Hands-on experience with general IT hardware, software, and network troubleshooting
- Familiarity with ITGC (IT general controls) related to SOX (Sarbanes Oxley Act)
- Experience from the maritime sector and vessel systems
- Excellent communication skills in English
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