Cloud Solutions Expert

6 days ago


Copenhagen, Copenhagen, Denmark Amazon Full time

At Amazon, we're seeking a skilled Cloud Solutions Expert to join our team. As a Technical Account Manager in the AWS Enterprise Support ISV segment, you'll play a critical role in helping customers maximize the value and benefits of AWS Services.

Key Responsibilities
  1. Guide and consult with customers on technical guidance and advocacy within AWS
  2. Ensure AWS environments remain operationally healthy and optimized for cost, complexity, security, performance, and resiliency
  3. Develop trusting relationships with customers, understanding their business needs and technical challenges
  4. Drive technical discussions regarding incidents, architectural cost/benefit trade-offs, and risk management
  5. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  6. Proactively find opportunities for customers to gain additional value from AWS

BASIC QUALIFICATIONS:

  1. Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
  2. Experience in operational parameters and troubleshooting for two or more of the following technical domains: Compute/Storage/Networking/CDN/Databases/DevOps/Big Data and Analytics/Security/Applications Development in a distributed systems environment/Scripting & Automation/Container technologies/AI, ML
  3. Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences dealing with Senior customer stakeholders at Director/VP/C-level
  4. Ability to juggle tasks and projects in a fast-paced environment


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