Claims Manager with Expertise in Property Insurance

6 days ago


Copenhagen, Copenhagen, Denmark Allianz Popular SL. Full time

Unlock a Rewarding Career at Allianz Commercial

We are seeking an experienced Claims Manager to join our team in Copenhagen. This role offers a unique opportunity to work with a global leader in the insurance industry, delivering exceptional claims management services while upholding Allianz Commercial Claims Standards.

About the Role

  • This is a full-time position, offering a competitive salary of €65,000 - €80,000 per annum, depending on experience.
  • As a Senior Claims Handler, you will play a crucial role in managing standard claims types, ensuring compliance with established authority limits and procedures.
  • You will utilize third-party service providers to achieve efficient outcomes, guiding the team and contributing to the overall success of the claims process.

Your Responsibilities

  1. Claims Processing and Administration: Handle all standard claims types, maintain accurate records in Allianz Commercial systems, and support the credit control process in collaboration with Underwriting and Accounts.
  2. Investigation and Reserving of Claims: Investigate claims, assess coverage, determine reserving levels, and direct independent external service providers.
  3. Settlement: Settle claims through payment or denial, negotiate competitive outcomes, and support subrogation processes.
  4. Referrals and Compliance: Ensure claims handling adheres to authority limits and Allianz Commercial Claims Standards, preparing necessary documentation for referrals when required.
  5. Market Management and Coaching: Assist in acquiring new business and retaining existing clients, provide training and support to junior team members, and engage with industry functions.
  6. Relationship Management: Represent Allianz Commercial positively in the market, collaborate with various functional areas, and maintain strong relationships with key stakeholders.

Your Qualifications

  • At least 3 years of claims handling experience in the area of Property and/or expertise in other LoBs is very welcome.
  • Expert knowledge of the entire claims handling process from notification to settlement and recovery.
  • Advanced understanding of relevant products, wordings, terms, conditions, and local insurance markets.
  • Proven ability to build and maintain strong relationships with brokers and key stakeholders.
  • Strong negotiation and conflict management skills, capable of achieving favorable outcomes in contentious situations.
  • Ability to analyze data effectively and persuade others to take action without executive authority.
  • Exceptional verbal and written communication skills, with proficiency in both written and spoken English.

What We Offer

  • A dynamic and inclusive work environment that values diversity and promotes equal opportunities.
  • A comprehensive benefits package, including a generous bonus scheme, pension, and private healthcare.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • The chance to work with a global leader in the insurance industry and contribute to shaping the future of the sector.

Allianz Popular SL is a leading provider of insurance solutions for mid-sized businesses, large enterprises, and special risks. Our customers trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting, and multinational services. We help our clients prepare for what's ahead, and we're committed to making a positive impact on society and the environment.



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