Offshore Wind IT Support Professional

2 days ago


Copenhagen, Copenhagen, Denmark Cadeler AS Full time

Cadeler A/S Overview

Cadeler is a leading provider of offshore wind installation, operations, and maintenance services. We specialize in delivering high-quality support to the industry, with an uncompromising focus on safety and the environment.

We are committed to enabling the global energy transition towards a renewable future. Our experience and innovative vessel designs position us to deliver exceptional services to the industry.

Job Description

We are seeking an IT Support Specialist to join our team. The successful candidate will deliver 1st and 2nd level technical support to onshore employees through phone, email, and in-person interactions, ensuring seamless operations and efficiency.

The role involves monitoring, managing, and solving tickets in the ticket system in relation to defined KPIs, setting up and configuring new computers and mobile devices for employees, participating in IT projects and initiatives as assigned, documenting and maintaining knowledge base articles and procedures in the ticket system, and some contact with IT suppliers related to services, subscriptions, and similar.

Key Responsibilities

  • Monitor, manage, and solve tickets in the ticket system
  • Set up and configure new computers and mobile devices for employees
  • Participate in IT projects and initiatives
  • Document and maintain knowledge base articles and procedures
  • Contact IT suppliers related to services, subscriptions, and similar


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