Technical Marketing Engineer

Meet the Team

The Secure WAN solutions team at Cisco is a dynamic and collaborative group dedicated to delivering industry-leading secure connectivity from branch to cloud edge. The team combines expertise across hardware and software to build innovative, scalable, and high-performance WAN and security solutions that meet evolving customer needs. With the launch of Cisco Secure Router 8000 Series in June 2025, we have expanded the capabilities of the product portfolio and want to ensure we can position these products for greater success in the critical Datacentre and Campus aggregation deployment use-cases.

The team thrives on collaboration across time zones and technologies, driving Cisco's vision of a software-defined branch and enabling customers to adopt emerging technologies with confidence.

Your Impact

As a Technical Marketing Engineer in the Secure WAN team, you will play a key role in driving the adoption and success of Cisco 8000 Series Secure Route solutions, focusing on Datacentre & Campus deployments. You will collaborate with cross-functional teams, including Product Management, Engineering, Sales, and Customers, ensuring security products meet market needs and exceed customer expectations.

This role requires a deep technical understanding, the ability to translate sophisticated technical concepts into clear marketing and training strategies, and a strong focus on customer advocacy.

Responsibilities
Product Evangelism and Advocacy:

• Represent security products in key customer engagements, conferences, and events.
• Conduct technical presentations, demonstrations, and proof-of-concept (POC) workshops for customers, partners, and internal team members.
• Clearly communicate the value proposition of security solutions, highlighting both technical and business benefits.

Cross-Functional Collaboration

• Partner with Product Management to influence product strategy, feature prioritization, and roadmap development.
• Collaborate with Engineering to ensure customer requirements are integrated into product design and development.
• Work closely with Sales and Channel Teams to drive product adoption through customer training, feedback sessions, and technical guidance.

Technical Documentation And Enablement

• Build and maintain technical documentation such as white papers, technical briefs, use cases, and how-to guides.
• Develop training materials and deliver technical training sessions for customers, partners, and internal teams.

Minimum Qualifications

• Bachelor's or Master's degree in Computer Science, Electrical/Electronics Engineering, or a related field.
• 10+ years of industry experience in Technical Marketing, Engineering/QA, or Networking Security roles
• Expertise in Campus, Datacentre and WAN technologies.
• Familiarity with routing technologies, preferably SD-WAN, and experience with protocols such as BGP, OSPF, and EIGRP.
• Excellent verbal and written communication skills, with the ability to simplify complex technical concepts for a variety of audiences.

Preferred Qualifications

• Good understanding of Cloud SaaS & IaaS solutions. Relevant cloud or security or AI certifications are a significant advantage.
• Proven ability to collaborate cross-functionally with teams including sales, marketing, engineering, and customers.
• A passion for understanding customer difficulties and converting them into actionable product features.
• Experience in handling customer adoption programs or beta trials is a plus.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.