Danish-speaking Finance Customer Service Agent in Malta

4 days ago

Odense, Odense Kommune, Denmark Next Job Abroad Full time €30,000 - €50,000 per year
Customer Service Agent in Finance – Danish Market (Relocate to Malta)
Ready to swap grey skies for 300 days of sunshine?

Malta has become a top destination for people who want more out of life: better weather, an international community, new friends from all corners of Europe, affordable lifestyle, and a career-life where you can actually climb the ladder very fast. Many people move to Malta "for just one year"... and end up staying much longer.

If you're looking for a fresh start abroad, a place where work and sunshine go hand in hand, and a chance to build real international experience, this is a strong opportunity.

Our client is now looking for a Danish-speaking Customer Service Agent to join their growing team in Malta. You'll be part of a supportive Scandinavian team, working closely with the Danish Team Leader and collaborating with colleagues across the company.

What You'll Be Doing
  • Guide customers through onboarding, documentation, and product information
  • Provide accurate and helpful support regarding products, services, and payment options
  • Identify and follow up on potential sales opportunities
  • Communicate with customers via email, SMS, and phone
  • Ensure compliance with internal guidelines, industry standards, and legal requirements
  • Work closely with Payments and Collections teams to ensure clear, efficient processes
  • Contribute to maintaining a friendly, positive team culture
  • Assist with various customer service–related tasks as needed
Additional Responsibilities
  • Help prepare sales reports and documentation
  • Support training and onboarding of new colleagues
  • Assist in documenting workflows and team processes
  • Suggest improvements to tools, systems, and routines
  • Handle ad hoc tasks requested by the Head of New Markets

Requirements

  • Fluency in Danish and strong English skills
  • Experience with sales & customer service
  • Understanding of customer onboarding and verification processes
  • Strong communication skills with a results-oriented mindset
  • High attention to detail and ability to take initiative
  • Service-minded, reliable, and a team player
  • Comfortable working independently when needed
  • Competence in Microsoft Office, especially Excel

Benefits

You'll be joining a workplace that values teamwork, genuine collaboration, and personal growth. Expect a welcoming environment with colleagues from across Europe, and plenty of opportunities to develop your career.

Perks include:

  • Competitive salary + performance bonuses and benefits
  • Clear development and progression opportunities
  • Great coffee, cocoa, and Friday beers
  • Relocation bonus to get your life in Malta started
  • Regular team celebrations and social events

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