Service & Support Engineer

Service & Support Engineer

Do you have a strong technical background and a passion for solving complex customer challenges? Are you looking for a role where you can provide expert guidance, enhance service capabilities and ensure the effectiveness of the global service organisation? Then this opportunity is for you

DEIF A/S is a global leader in power efficiency, driving the green transition through advanced and innovative energy solutions. With more than
600 employees worldwide
, we're pursuing an ambitious growth strategy with a strong focus on sustainability. Our goal is to set new standards in energy efficiency and conversion – and become the market leader in intelligent energy control.

About the job

At DEIF A/S, we specialise in the development and manufacturing of electronic devices designed to seamlessly control and switch between various energy sources, including solar, wind, diesel, and batteries, for efficient and reliable power production. As
Service & Support Engineer,
you'll join the Global 2
nd
line Service Team in DEIF, consisting of 9 colleagues. You'll serve as the primary technical expert, providing top-tier support to customers, partners, and internal teams. Your role will include consulting customers and partners in pre- and after-sales activities in complex cases, driving service improvements, and ensuring close collaboration between Service, Sales and R&D.

"This role is perfect for someone who enjoys solving complex technical issues while mentoring and sharing knowledge with colleagues and other stakeholders",
says Palle Lind Nielsen, Department Manager.

"It's not just an exciting job – it's also incredibly versatile. One day, you might be helping a marine customer troubleshoot a complex power management setup on a vessel, and the next, advising a partner on how to integrate our controllers into a hybrid energy system."

Main responsibilities and tasks

• Provide expert-level technical support and troubleshooting for complex customer cases
• Build structures (tools and ways of working) and foster global cooperation between global teams
• Manage big troubleshooting issues and drive product quality issues through R&D and suppliers
• Provide feedback to Product Management and R&D to improve product quality
• Manage the development of new products from a service perspective and anchor the knowledge in all our subsidiaries
• Collaborate with Sales and engage in both pre- and after-sales activities

The working place is based in Skive, Denmark. Danish language skills are an advantage but not required.

What you'll bring

• A degree in 
  Electrical Engineering, Marine Engineering
  ,
  Automation Technology
  or similar
• Some experience as a 
  Service Engineer
  , 
  Application Engineer
  , or in a related role
• Familiarity with 
  Power Management
   and 
  protection devices
   is a plus
• Good
  English
   skills in speaking and writing
• Strong interest in using various digital tools
• Familiarity with
  PLC programming
  , ideally with
  CODESYS (IEC , ST)
  is as plus

As a person, you thrive in a collaborative environment and are comfortable navigating complex technical challenges. You take initiative, embrace ambiguity, and stay resilient when handling demanding service cases. Most importantly, you have a strong drive to help customers succeed and a passion for continuous learning.

What You Can Expect from Us

At DEIF A/S, you'll be part of a highly professional and supportive work environment. Guided by our core values of 
Ambition, Perspective, and Respect
, we cultivate a culture where 
trust, accountability, and innovation
 thrive. We believe in investing in our people and encouraging strong collaboration across our global organisation.

In addition to a role filled with exciting challenges, we offer you:

·       
Flexible work arrangements,
including home office days

·       The opportunity to work with
cutting-edge technologies
in
state-of-the-art facilities

·       
On-the-job training
and
knowledge sharing
with skilled employees

·       
In-house canteen
and
physiotherapist
at our headquarters

·       
Fitness breaks
,
social events
, and much more supporting your wellbeing.

Want to know more about working at DEIF? Visit our
career page
today

How to apply

Send your application and CV as soon as possible on our website  We expect interviews to be conducted on an ongoing basis.

If you want to learn more about the position, feel free to contact Department Manager of Global Service, Palle Lind Nielsen on e-mail