Client Success Manager

5 days ago

Copenhagen, Copenhagen, Denmark Shopbox Full time 48,000 - 60,000 per year

Internship - Customer Success Manager

Kan du give vores kunder det bedste du har i dig og være med til at kreativt at opbygge den aller bedste kundeservice i hele verden - seriøst? Er du nysgerrig for at lære hvordan man starter virksomhed? Er mobilbetalinger, kasseapparater og cloud baseret IT noget der fanger din interesse? Hvis alt det er et JA, så er Shopbox måske det helt rigtige sted for dit internship.

Vi er 20 medarbejdere fra 11 kulturer og har udviklet et produkt som giver butikker en masse overskud i hverdagen. Produktet er et tablet baseret kasseapparat med indbygget kundeklub, eshop, lagerfunktion og medarbejderhåndtering. Vi kalder det one business - one app. Læs mere på

Vores kontor ligger i det energiske Startup Village på Islands Brygge og vi deler et 800 m2 lyst kontor med 3 andre super spændende startups - et af dem Graduateland.

Ansvar og arbejdsopgaver
Dit overordnede ansvar bliver at skabe verdens bedste kundeservice. Det vil være dit ansvar at hjælpe vores kunder igang og håndterer deres spørgsmål når de ringer ind. Du vil blive ansvarlig for at vores kunder får leveret et godt produkt og en behandling udover det sædvanlige.

Herudover bliver dit ansvar også at hjælpe vores danske salgsteam med at blive en succes. Det involverer blandt andet at sætte Shopbox løsninger op i butikker rundt omkring i København, Det bliver sjovt og lærerigt, men det kan også kræve en indsats til tider.

Din profil
Du har et stærkt personligt drive kombineret med en systematisk og resultatorienteret tilgang til dit arbejde. Samtidig har du både stærke empatiske og kommunikative evner som gør dig i stand til at give det bedst mulige indtryk af dig og dermed Shopbox. Og ikke mindst et smilende væsen som skaber tryghed hos vores kunder. Alt samlet i en enorm energi og vinder indstilling.

Vi tilbyder
Gode muligheder for, at du kan vokse og udvikle dig i en moderne international organisation, hvor du har unik mulighed for at få stor indflydelse på dine opgaver. Samtidig bliver du en del af et professionelt team med engagerede og kompetente kolleger, som arbejder fokuseret på at drive og forbedre de daglige driftsopgaver og som værdsætter videndeling og at gøre det godt.

Internshippet varer 6 måneder og er ubetalt. Efter endt internship vil vi sandsynligvis tilbyde dig en betalt deltids eller fuldtidsstiling. Det er meningen at vi skal skabe et betalt studie eller fuldtidsjob.

Kontakt os
Du er velkommen til at sende kort ansøgning til Christian Zigler, på eller ringe på hvis du har spørgsmål til internshippet. Vi ønsker opstart så hurtigt som muligt. 

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