Student Assistant – Editor

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can help shape our company? If so, then you could be the newest addition to our team as a Student Assistant, Passenger and Customer Engagement Tribe.

Be part of the movement - and play your part.

About The Role
As a Student Assistant in the Passenger and Customer Engagement Tribe, part of Technology & Innovation division at DFDS, you'll help support an international website and its dependent systems. In the process, you'll learn a great deal about what it takes to run a global web presence, including digital marketing, marketing automation, SEO, digital analytics, UX, CMS management, and especially translation and localization management.

At DFDS, we are committed to becoming the industry leader through our digital products. We are looking for a literary- or editorial-minded student assistant with a passion for learning new technologies and systems. You should have a good understanding of how to maintain a website or a blog and be familiar with accessing and completing tasks in a support queue, while valuing both accuracy and clarity of communication. Previous localization experience is not required, although it is a plus, but strong copy editing skills are a must.

You will join the Passenger and Customer Engagement Tribe, who is responsible for digital governance of many different core systems and tasks, including company-wide localization, B2B website management, marketing automation, Analytics, SEO, and CRM. Along the way, you will get an opportunity to develop your skills in all these areas, as well as digital communications, content maintenance and publication, and translation management.

You'll Perform Tasks Such Various As

• Content management – update and revise international B2B content­.
• Localization – manage translations of content across 18 markets.
• Marketing automation – update tool for new campaigns and user management.
• Analytics – updates and edits to Google Tag Manager and user management.
• SEO – execute SEO optimizations throughout the website and marketing tools.
• Local marketing (Google My Business) – testing and implementation tasks on Google Maps, Apple Maps, Facebook Locations, Yelp, etc.
• CRM/CDP – data maintenance and user access and management.

About You
You are enrolled as a student at bachelor's or master's level within linguistics, journalism, IT, digital, martech, or other related fields.

Additionally, We Expect You Are

• Proficient in writing and publishing content using a CMS or blogging-platform such as Wordpress, Joomla, or Squarespace.
• Familiar with Photoshop, InDesign, Google Analytics, CRM (eg Segment), marketing automation (eg Iterable), and SEO principles
• Familiar with Translation Management Systems (TMS), or related software (e.g. CAT tools) a plus.
• Very attentive to details, able to work in a structured way, and committed to delivering on promises and deadlines.
• Proactive and have a solution-oriented approach to problem-solving and enjoy working in a fast-paced and productive team.
• Fully fluent, written and spoken,) in English. Fluency in other European languages a plus.
• A digital native with strong communication, editing & writing skills.

In this role, you will work 12-20 hours weekly, split over 2-3 days at our headquarters in Copenhagen. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us. We offer you:

• A paid position as a student worker in an international company with a focus on digitization, situated at the DFDS headquarters in Nordhavn, Copenhagen.
• Hands-on experience with many aspects of digital maintenance – primarily a support queue with many varied systems feeding into it, leading to a wide range of tasks.
• An opportunity to build your skills and put them into professional practice working with supporting an international customer-facing website and its critical support systems.
• An opportunity to work as part of a talented, energetic and fun-loving digital tribe from many different nationalities in a social working environment.
• An opportunity to build relevant work-life experience for 2-3 years, for example while studying for your bachelor's or master's degree.
• A membership in our vibrant student network where you can connect with peers across our departments from diverse programs and universities. The network hosts a range of social and professional events throughout the year, offering opportunities to grow and have fun together.

Be a valued member of a diverse team at DFDS and help drive change together.
While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis.

If you have questions regarding the position, please contact: Fadrique Avalle-Arce, Team Leader Engagement Services, Customer Engagement Tribe, phone

We look forward to hearing from you.

We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees.

We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions.

We also move car and foot passengers on short sea and overnight ferry routes.

DFDS was founded in 1866 and headquartered and listed in Copenhagen.

Be part of DFDS and be part of the movement.