Service Product Manager – Spare parts

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.​

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the Role

As Service Product Manager, you'll ensure our spare parts, service kits, and service tools are always well defined, available to order, easy for partners to find and priced appropriately leveraging your ERP expertise, technical knowledge and commercial understanding to ensure the right portfolio is set and delivering commercial impact. You'll collaborate with Product Management, Sales Companies, Distribution Centers, R&D and Partners, and join a supportive team of 6 with 3 other Service Product Managers specializing in Centrifugal Pumps, Positive Displacement Pumps, and Tank Equipment. Your ERP skills will help us deliver efficient, high-quality service solutions to customers worldwide.

Your Key Responsibilities:

• Define the portfolio to be offered as spare parts or service kits for legacy, active, and new products.

• Ensure all spare parts and service kits are correctly created and set up in ERP systems (D365, Teamcenter, GIM, MoveX, etc.).

• Ensure spare part catalogues are updated and ensure service kits are searchable by serial number for our partners.

• Set global list prices (PPL) for sales companies and manage/expand price models in Vendavo PricePoint.

• Provide third-level support for service-related issues (creation, data, price, etc.) via Service Now tickets.

• Monitor profitability and volume development for service products.

• Manage the phase-out of spare parts for legacy products entering end-of-life.

• Participate in new product development projects for the Valve Portfolio.

• Support projects in collaboration with R&D and Product Management.

• Take commercial ownership from the spare part & kit perspective by driving potential business development opportunities

At Alfa Laval, we embrace a hybrid work model, providing you the flexibility to work from home when it aligns with your tasks. This position is at our Kolding office, with an expected travel commitment of approximately 0 – 10 days per year.

What you know:

• Bachelor's degree or similar as a minimum requirement. The educational direction is flexible, candidates may have backgrounds in business with technical experience from previous roles, engineering, or related fields.

• Experience in product or service management, or related functional areas—ideally within industrial equipment or similar fields.

• Strong analytical skills and a structured approach to problem-solving.

• Proficiency and hands on experience in working with ERP systems and handling product data, such as bill of materials, item masters, and product structures.

• Hands-on experience with ERP platforms like D365, Teamcenter, GIM, MoveX, or similar.

• Ability to balance daily operational tasks (e.g., support tickets) with driving improvement projects to address root causes or create commercial impact.

• Fluency in English and preferably Danish, both written and spoken.

Who you are:

You are a proactive, detail-oriented team player who thrives in a global environment and is comfortable collaborating across functions and cultures – thriving in the intersection between data systems, technical information & commercial understanding. With excellent communication skills and a strong customer focus, you are passionate about delivering high-quality service solutions. Your hands-on approach ensures accuracy and efficiency when setting up tasks directly in systems, and you are self-motivated, dedicated, and driven to follow through until every job is done—no task is too small. Your learning agility, business acumen, and relentless drive for results make you an invaluable asset to any team.

For more information, please contact.

Global Service Sales Manager, Rune Eg Hvedemose on

Senior Talent Acquisition Partner, Claus Wiinholt on

Please send your application and resume through the link below no later than 4th of January 2026

Please note that, due to the upcoming holiday season, our recruitment process may take a little longer than usual. We appreciate your patience and understanding, and we will keep you updated on your application status throughout the process.

We do not accept applications via email, they will be deleted, due to General Data Protection Regulation (GDPR).

We look forward to hearing from you soon

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.