CRM Solution Architect for Digital Development

Found in: Talent DK C2 - 3 weeks ago

Hørsholm, Denmark VELUX Group Full time

Your challenges

In this role you will closely collaborate with and support the Global VELUX Sales and Marketing organisation with developing the right CRM solutions.

Your primary responsibilities will be to architect and design digital solutions based on VELUX’ IT architectural standards and guidelines. This involves translating business needs into solution designs that meet functional requirements, non-functional requirements and financial constraints. You will ensure that the solution is scalable and fit for the desired business process context and infrastructure requirements.

Furthermore, your primary tasks will be to:

Develop solution designs (Solution Blueprint) that converts business processes and requirements into an architecture design (Business IT).

Provide technical expertise and guidance throughout the implementation lifecycle, including solution design, configuration, customization, testing, and deployment.

In close collaboration with product owner create backlogs, prioritize and secure progress of all related activities.

Collaborate and coordinate closely with BRMs, other solution architects as well as internal and external technical resources.

Support Project Managers in solution planning activities such as estimations of work effort across project phases.

Stay updated on the latest trends and technologies within digital development and incorporate them into the solutions together with learnings from previous experiences.

You will be part of a global organisation and will be based at either our office in Budapest, Hungary or at the Head Office in Hørsholm, Denmark. We utilise our available technology to work virtually but depending on the location you can expect some travel.

Your qualifications

We are looking for someone with 2-4 years of experience in IT or Marketing (with close touch points to IT) and strong technical proficiency. Most importantly, we are looking for you to have a strong wish to learn and be motivated by being part of a team of skilled colleagues where independent work and cooperation go hand in hand.

Furthermore, we imagine that you:

Hold a Bachelor's degree in Computer Science, Information Systems, Marketing, or a related field.

Have experience with implementing CRM solutions (e.g. SAP Sales & Service Cloud, Aurea CRM or Salesforce).

Have technical proficiency in CRM platforms, including configuration, customization, and integration capabilities as well as experience with CRM data modeling, data migration, and data quality management.

Have strong analytical skills and a structured approach to problem solving in solution modelling and systems integration activities.

Are fluent in written and spoken English and possess advanced communication skills with the ability to effectively convey technical concepts to non-technical stakeholders.

Your opportunities

If you want to make a difference, this is the place to be. You will be part of a setting where knowledge is shared, and responsibility is given to those who can and will. At VELUX, we believe that growing our people will also grow our business.

Our culture is characterised by an informal tone and respect for each other both as part of the team and as individuals. What is more, by joining us, you will be stepping into a truly international organisation with colleagues from a great variety of nationalities and backgrounds.

We are a value-based company where commitment, courage and mutual respect are among the core values and teamwork and professionalism is essential to the way we work. We will provide you with the opportunities, inspiration and tools to create a brighter, common future. 

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