Danish Speaking Customer Service Representative

1 month ago


Vejle, Denmark Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is thrilled to announce an opening for a Danish Speaking Customer Service Representative, with the opportunity to work from beautiful Greece. If you are passionate about delivering exceptional customer service and are fluent in Danish, we want you to join our dynamic team

In this role, you will assist our Danish-speaking customers by addressing inquiries, resolving issues, and ensuring a top-notch customer experience. Your strong communication skills and dedication to service excellence will be essential in maintaining customer satisfaction.


Key Responsibilities
  • Manage customer inquiries through phone, email, and chat in Danish and English
  • Provide accurate information regarding products, services, and order management
  • Effectively handle and resolve customer complaints
  • Document all customer interactions accurately in our system
  • Collaborate with team members and other departments to improve service delivery
  • Stay informed about product offerings and company policies to assist customers accurately

Requirements

  • Fluency in Danish and English, both written and spoken
  • Previous experience in customer service is advantageous
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities with a customer-centric approach
  • Able to manage multiple inquiries and prioritize effectively
  • Detail-oriented with a commitment to delivering high-quality service
  • Comfortable using computer systems and customer service applications

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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