IT Support Trainee

2 weeks ago

Lyngby, Denmark COWI Full time

Do you want to advance your career in IT? Can you support our IT team effectively? Are you interested in growing your potential alongside a team of international experts? If so, this could be the ideal next step in your career.

A position that will drive your development further

As part of Group IT within COWI's Business Partner organization, you’ll join a creative team driving global IT solutions that fuel innovation across COWI’s projects. With around skilled IT specialists spread across 11 countries—primarily in Scandinavia and Lithuania—you’ll work alongside great international experts and collaborate closely with a diverse, global team. Our open and informal culture encourages professional growth, where collaboration, idea-sharing, and mutual support are essential. We offer an engaging and varied two-year apprenticeship, focusing on personal commitment, responsibility, and independence. You'll alternate between hands-on experience with us and mandatory school sessions. You'll be employed as an IT Supporter under the apprenticeship regulations, with salary and terms aligned with the industry’s salaried employees' agreement.

Your daily work will consist of:

Telephone and personal support for our colleagues Hardware and software setup Troubleshooting and remediation on both hardware and software Printers, Networking & Maintenance Follow-up and documentation Miscellaneous office work, including parcel dispatch and cleanup.

Your skills. Our team. Together we design the future.

The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve.

On top of that, you:

Have passed basic course 2 (Grundforløb 2) of the IT Supporter education  Have solid Danish and English skills, both written and oral Have a deep understanding of IT Are curious and welcoming in your attitude with a progressive approach.

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