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Versatile Knowledge Management Adviser for IMS

3 months ago


København, Denmark International Media Support (Ims) Full time

Are you passionate about developing solutions for effective knowledge sharing and work processes? Is a fast-paced intercultural setting working to support journalists and media in conflict the right challenge for you? Then you might be exactly who we are looking for

IMS (International Media Support) is looking for an experienced SharePoint architect and/or Knowledge Management Adviser to be part of securing and developing smart solutions for sharing and managing knowledge at the service of colleagues in Copenhagen and around the world.

Who we are?
IMS (International Media Support) is a Copenhagen based international NGO that works with partners to support independent journalism, freedom of expression and the safety of journalists in countries affected by conflict, humanitarian crisis, political transition and authoritarian rule. Founded in 2001, the organisation has grown to become one of the leading actors in its field worldwide, with work in more than 40 countries.  

Department
The Knowledge Management Adviser/SharePoint Architect is part of the Gender, Organisational Learning and Development (GOLD) Team, that provides institutional support to programme teams, cross-cutting units and management in the roll-out of best practices, learning and development.

Job summary
IMS is seeking an experienced, dedicated Knowledge Management Adviser/SharePoint Architect to be responsible for the development and implementation of knowledge management processes and procedures across the organisation, maintaining and developing IMS’ intranet platform and providing guidance and training to new and current IMS staff.

Key functions and key responsibilities

Develop and implement knowledge management processes and procedures to ensure that IMS staff have access to the information they need to perform their jobs effectively Maintain and further develop IMS’ SharePoint platform, including sites and workflows Introduce and train new and current staff on IMS’ SharePoint modalities and knowledge management practices Work closely with departments, programme teams and cross cutting units to understand their knowledge management and collaboration needs and develop relevant and workable solutions Administer and maintain classified and unclassified SharePoint websites Monitor and analyse existing business processes, information storage and workflows, control procedures and identify opportunities for improvements (including relevant automatization) in the collaboration and data handling systems

Qualifications and skills

Proven track record (minimum 3-5 years) working as a systems architect, developer or similar Solid knowledge and understanding of web-based information sharing tools Basic understanding of SharePoint customization and configuration Ability to create products and presentations that communicate ideas effectively and concisely Excellent command of spoken and written English (French and/or Arabic is an asset) Strong interpersonal skills and ability to understand and support needs in different parts of the organisation Strong problem-solving and analytical skills, turning needs into workable solutions Experience with project and process management Knowledge of the international development sector is an asset

Personal Skills

Strong interdisciplinary and intercultural team-working skills Ability to work independently as well as in a team Ability to plan and organise complex tasks and meet targets Open minded and flexible to changing priorities

Duration and location

Duration: 1 year with possibility of extension Place of employment: IMS’ HQ in Copenhagen (limited travel may occur) Working language: English Employment type: Full-time 37 hours/week Compensation commensurate with experience and IMS policies Starting time: As soon as possible

Organisation
You will report to the Head of Gender, Organisational Learning and Development, and work closely with all of IMS’ Departments and cross-cutting units, including colleagues in IMS’ offices in programme countries.   

How to apply
Please submit a brief written application and curriculum vitae in English no later than August 31, 2024.

For further information about IMS please visit www.mediasupport.org or for questions about the position, please contact Head of GOLD, Thora Gehl at thg@mediasupport.org

Who can apply
IMS encourages everyone with the required qualifications and skills to apply, regardless of their racial, ethnic, religious, and cultural background, sex, sexual orientation, or gender identity.

Code of conduct
IMS shows no tolerance to any kind of unwanted behaviour at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. Therefore, all employments will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.