Studie eller deltidsjob: Community manager

Found in: beBee S DK - 2 weeks ago

København K, Denmark Pinploy Aps (Handyhand.dk) Part time

Handyhand Copenhagen Part-time Student

Salary Competitive

Hvad leder vi efter?
Vi leder i øjeblikket efter en dygtig deltids support medarbejder til vores supportafdeling hos Handyhand.dk. Som supportmedarbejder vil du spille en afgørende rolle for væksten og succesen hos Handyhand.dk. Din opgave vil være at guide, hjælpe og rådgive vores brede varierende brugerbase, som har behov for assistance inden for forskellige opgaver og serviceydelser.

Hvem er vi?
Hos Handyhand.dk stræber vi efter at gøre livet lettere for små virksomheder og enkeltpersoner. Vi tilbyder en online platform, der forbinder brugere der har brug for hjælp med opgaver, med handymænd og serviceudbydere der kan håndtere disse opgaver. Hos Handyhand.dk gør vi det enkelt for vores brugere at få udført opgaver og ydelser ved at tilbyde en brugervenlig platform og et digitalt system, der forenkler og strømliner processen af at få den hjælp de søger.

Du vil blive en del af et ungt og dynamisk team, hvor personlig udvikling er i fokus, og hvor vi sætter pris på en udviklingsfyldt, positiv og sjov arbejdsatmosfære.

Hvad kommer du til at lave?
Dine primære ansvarsområder vil omfatte:

  • Yde support og rådgivning til vores brugere i forbindelse med diverse opgaver og serviceydelser på platformen.
  • Hjælpe brugerne med at anvende Handyhand.dk's platform og navigere gennem processen.
  • Formulere supportartikler til at besvare de mest stillede spørgsmål og henvendelser.
  • Forklare fremgangsmåden på platformen og de processer der er underliggende for platformssamarbejde.
  • Undersøge brugernes behov for eventuelle forbedringer af platformen.
    • Tage imod feedback og formulere det til konstruktive løsninger til de problemer brugerne kan støde på.

Hvem er du?
Du:

  • Er en god menneskekender og elsker at give kunder en fremragende supportoplevelse.
  • Er udadvendt, tålmodig og selvstændig.
  • Er serviceorienteret og god til samarbejde.
  • Er udadvendt og klar til at blive en del af et socialt arbejdsmiljø.
  • Er proaktiv i din tilgang til arbejdsopgaver og trives med at arbejde selvstændigt.
  • Betragter og behandler hver bruger individuelt.
  • Kan kommunikere på både dansk og engelsk, både skriftligt og verbalt.
  • Erfaring med administrative opgaver og forbedring af kundeservice er en fordel.
  • Kendskab til opgaveløsning og serviceplatforme er ligeledes en fordel.
  • Kan tysk på et "husligt niveau" - kunne kommunikere skriftligt og verbalt er ligeledes en fordel.

Hvad tilbyder vi?
Du vil opleve et tæt samarbejde mellem både supportteamet, udviklerne og ledelsen. Hvor der ikke er langt mellem en god ide og implementering. Der vil være rig mulighed for ansvar og personlig udvikling. Du får adgang til systemets værktøjer og lærer, hvordan du anvender dem. Hos Handyhand.dk er vores arbejdsmiljø meget internationalt og præget af en positiv, løsningsorienteret atmosfære.

Hvorfor skal du blive en del af Handyhand.dk?
Vi tilbyder en inspirerende arbejdsplads med en fantastisk udsigt, engagerede kollegaer og mulighed for at arbejde hjemmefra. Vi sætter en ære i at udføre vores arbejde professionelt, samtidig med at have det sjovt sammen. Derudover vil du selvfølgelig også få mulighed for at deltage i vores sociale arrangementer og aktiviteter.

Interesseret?
Dette er en deltidsstilling med en arbejdstid på minimum 16 timer om ugen.
Hvis dette lyder som noget for dig, ser vi frem til at modtage din ansøgning og dit CV så hurtigt som muligt. Vi afholder løbende samtaler og lukker rekrutteringen, når den rette kandidat er fundet.

Har du spørgsmål, er du velkommen til at kontakte Max, på 25324656.

Tiltrædelse: 1. Juni, 2024.

For more information or questions please contact us at max@handyhand.dk or phone number 25324656

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