Salesforce Tech Support

4 weeks ago

København, Denmark Veo Technologies ApS Full time
Veo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels—a privilege that used to be only for the few. More than 40,000 clubs in 90+ countries record their games every week. Growing as fast as we do in Veo means that every day is different, exciting, and challenging, both on the front line and in the back office.
But that’s not the most remarkable thing about us.
The coolest thing is our people. We’ve attracted some of the brightest minds in the industry. They are the reason we can create a great product and do it while enjoying ourselves.
We seek a proactive and tech-savvy student to support our Sales department as a part-time Salesforce Tech Support Student Worker, approximately 20 hours per week within regular work hours.
You will be part of our IT department and work closely with our IT engineers and Product owner, but you will primarily be sitting with our salespeople to make sure they can work efficiently with our new quoting system. This position offers valuable hands-on experience in tech support and Salesforce quoting, making it an excellent opportunity for students interested in pursuing careers in technology or business operations.
Responsibilities:
  • Provide technical support and hands-on training with Salesforce and Zuora CPQ, including troubleshooting and resolving problems promptly and effectively
  • Assist in creating training material for users
  • Collaborate with the IT engineers and Product Owner to implement system enhancements, updates, and configurations to optimize Salesforce and Zuora CPQ functionality
  • Lead to Cash process optimization
  • Participate in training sessions to expand knowledge of Salesforce and Zuora CPQ capabilities and best practices
    Qualifications:
    • Basic knowledge of Salesforce and Zuora CPQ or high motivation to learn fast
    • Good problem-solving skills and ability to troubleshoot technical issues independently
    • Effective communication skills, both verbal and written
    • Detail-oriented with a high level of accuracy in data entry and documentation
    • Ability to work individually and as part of a team in a fast-paced environment
    • Prior experience with technical support is considered an asset but optional
      At Veo, you'll be part of a thriving work environment where every day brings new excitement. Our rapid growth ensures a diverse and ever-changing atmosphere. We believe in work-life balance and providing a positive culture that allows you to thrive personally and professionally.
      Our Copenhagen office mirrors our innovative technology – with an indoor ball court, rooftop terrace, and well-equipped gym. We have created a facility that supports connecting disciplines across the business, facilitates creative thinking, and gives the space to engage with colleagues, our global partners, and the entire Veo community.Diversity and differences are valuable assets for us. We value diversity and inclusion and welcome people from all backgrounds. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply.
      We’re committed to building a diverse, inclusive, and authentic workplace. And you may be just the right candidate for this or other roles.
      Still interested? Join us at Veo and become a part of a team that delivers greatness and has a great time doing it.We will invite for interviews continuously, so or your resume as soon as possible. 

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