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Customer Retention Consultant

2 months ago

Glostrup, Denmark Verisure AS Full time

Er du en resultatorienteret sælger, og trives du i en hverdag med at foretage udgående opkald til kunder? Fungerer du i et performancebaseret miljø med kunden i centrum? Så kan du være den næste Customer Retention Consultant til vores Outbound Retention team.

Om stillingen Som Outbound Retention Consultant bliver du en central del af vores salgsteam. Din primære arbejdsopgave er at kontakte kunder, der har opsagt deres alarmløsning, med henblik på at genetablere kundeforholdet. Det er vigtigt, at du anvender dine stærke kommunikative evner, lytter til kundens situation og præsenterer attraktive løsninger, der imødekommer kundens specifikke behov. Dette er med til at sikre en succesfuld tilbagekomst til virksomheden uden udfordringer og bidrage positivt til kundefastholdelse.

Du vil i stillingen indgå i et performanceorienteret salgsteam, hvor der både er individuelle og team salgsmål. Det er derfor vigtigt, at du trives med at arbejde med mål, har fokus på hele tiden at forbedre din performance og motiveres af at vende et ”nej” til et ”ja”. Du bliver en del af et stærkt team, hvor man både støtter hinanden og agerer selvstændigt. Vi prioriterer både ambitiøst arbejde og et godt socialt fællesskab.

Vi tilbyder:

  • En attraktiv lønpakke: Fast grundløn med en bonusordning uden loft baseret på din performance.
  • Gode personalegoder: Pension, sundhedsforsikring, adgang til fitnessrum og kantine med morgenmad og frokostbuffet.
  • Personlig og faglig udvikling: Grundig onboarding og løbende træning og gode karrieremuligheder.

Din arbejdsplads er på vores Hovedkontor i Glostrup, hvor din arbejdstid er mandag til torsdag fra kl. 8.00-16.00 og fredag fra kl. 8.00-15.30.

Din profil

  • Du har erfaringer med salg over telefonen og trives bedst i en udadvendt og opsøgende rolle, hvor du også tidligere har opnået gode resultater.
  • Du har fremragende kommunikationsevner både på skrift og tale, og du er dygtig til at lytte og forstå kundens behov.
  • Positiv attitude, målrettet og selvdrevet.
  • Du brænder for at udvikle dig og for at blive den bedste.

Du skal opfylde kravene til godkendelse fra Politiet i henhold til lov om vagtvirksomhed og kunne fremvise en ren straffeattest.

Om Verisure Hos Verisure udfører vores medarbejdere noget fantastisk hver eneste dag. Ved at beskytte det, der betyder mest, ændrer vi livet til det bedre for vores kunder. Vi er den førende europæiske udbyder af professionelt overvågede sikkerhedsløsninger med 24/7 respons og service, og vi er til stede i 17 lande i Europa og Latinamerika. Vi integrerer produktudvikling, design, salg, installation og en 24/7 professionel overvågningsløsning. Vi har en dokumenteret historie, som går 35 år tilbage, og vi har gennem årene vist kontinuerlig vækst - også i Danmark. Siden 2017 har vi i Danmark vækstet eksplosivt, og vi har spændende planer om at fortsætte med at udvide, transformere og føre markedet ind i fremtiden.

Vores succes afhænger af vores medarbejdere, og vi investerer i dem hver eneste dag. Hos Verisure bliver du en del af en førende virksomhed inden for branchen.

Vil du være en del af Verisure og være med til at gøre en forskel? Har du spørgsmål til stillingen, kan du kontakte Teamleader for Outbound Retention, Daniel Nabra på daniel.nabra@verisure.com.

Vi vil løbende gennemgå ansøgninger og afholde interviews, så vi opfordrer dig til at søge stillingen i dag.

Hos Verisure arbejder vi for at fremme en mangfoldig og inkluderende arbejdsplads. Vi tror på, at diversitet i tanker og baggrund kun gør vores teams stærkere og mere innovative. Vi forpligter os derfor til en kultur præget af diversitet og inklusion med lige muligheder for alle, og opfordrer alle uanset baggrund, kultur, køn, alder og erfaring, til at ansøge om at blive en del af vores team. Vi er mennesker, som beskytter mennesker, og sammen står vi endnu stærkere i vores mission om at skabe tryghed for vores kunder.

Vi ser frem til at høre fra dig

Location: DK - Glostrup Headquarters