Customer Success Manager: Copenhagen, Denmark

2 weeks ago


Glostrup, Glostrup Kommune, Denmark Connected Cars AS Full time
About the Role

We're seeking a highly skilled Customer Success Manager to join our team at Connected Cars A/S. As a key member of our Customer Success team, you will be responsible for owning a portfolio of international enterprise customers and working closely with senior decision-makers to define success and plans of action.

Key Responsibilities:
  • Own a portfolio of international enterprise customers and manage their success and health metrics.
  • Engage with senior decision-makers to define success and plans of action.
  • Own customer retention and growth in your portfolio.
  • Work closely with Sales and Product teams as a customer advocate.
About You

We're looking for a candidate with a proven track record in Customer Success within B2B SaaS companies. You should have experience in owning a portfolio of customers and managing them actively, as well as owning and delivering on customer retention and growth targets.

You should be technically savvy enough to understand and consult technical customers in their language, and have experience in collaborating cross-functionally internally to move forward objectives.

English is a key working language for us, and you must be business proficient in written and spoken English. Written and spoken Danish at a business proficient level or higher is a big plus.

Why Connected Cars A/S
  • The opportunity to be part of an industry-leading company with a global reach.
  • A collaborative and innovative work environment that encourages growth and creativity.
  • Competitive salary and an attractive pension scheme.
  • Extensive employee discounts schemes on cars, repairs, etc. for yourself and your family.
  • Friday bars, monthly social events, affordable lunch scheme, and unlimited snacks in the kitchen.


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