Field Service Specialist

Are you proud of what you did today? Our Field Service Specialists are.

As our new Field Service Specialist (FSS) you will be responsible for fulfilling the customer's expectations during complex field service activities. The FSS has advanced product/process knowledge and independently installs and runs more complex solutions, acting as the communication point between the customer, external parties and Marel. You will be a part of a team consisting of 8 members focusing solely on our equipment within our Fish portfolio mainly with focus on salmon filleting machines but also our de-headers and pinboning.

In this role you must expect a minimum of 120 travel days per year – If you have a wish for more travel activity this is also an option. Your customer's will mainly be located in, but not limited to North Europe – World-wide travel activity must also be expected. The role can based out of NL, DK, NO, IS, DE, UK or IT.

On a daily basis, you will:

• Will ensure excellent performance with troubleshooting, repair, installation, maintenance, customer training and/or general support for Marel machinery at customer facilities.
• Supervises projects, the preparation of installation and maintenance activities and aftercare of new installations in close collaboration with customers.
• Ensures quality and disciplined preparation and reporting of the visits to update customer support coordinators and field service administrators to ensure best possible customer outcome
• Ensures the customer will experience a professional, confident, emphatic and competent service from the organization
  
  What's in it for you?
  There's nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:
• Freedom to take initiative and make a real impact in a growing global business
• Recognition for your achievements
• An environment of trust and respect
• A global network of specialists
• Opportunities to build your knowledge
• A great culture with flexible working arrangements, career growth and development opportunities.

Your background:

• Higher educational level in Mechanical and/or Electrical or similar knowledge/ experience level
• Recognized product training on food processing equipment and industry knowledge from the food processing industry.
• Strong communication skills and the ability to take decisions and to work under pressure
• You are recognized by being a strong team player
• Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage
• English communication skills is an requirement.

Who are we?
Marel is a global leader in transforming the way food is processed. We are in the business of transformation, innovation and inspiration. We provide software, machinery, systems and solutions that help food processors gain a competitive edge and make the most of cutting-edge technology such as digitization, automation and robotics. Marel will be present as long as there are people on earth because everyone needs to eat, right? Marel will outlive us all

Interested?
Let's us know by applying for this job via the button 'Apply' as soon as possible as we will conduct interviews on an ongoing basis and close the position once we have the right candidate.

Please note that you are welcome to apply with CV and application in either Danish or English.

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